I have over 20 years of consulting and general management experience. I have been a general manager, including President of National Linen Service, a division of National Service Industries, and executive in several other businesses. I have also worked regularly as a consultant, both independently and with McKinsey & Company. I have experience across several industries, with particular emphasis on service, logistics and manufacturing businesses. I have started businesses from scratch, and helped small ones grow. I have worked in sales, operations and finance. I have an MBA from Harvard and am trained in Lean Manufacturing and Six Sigma. But what I’m proudest of is my ability to work with people to improve their businesses.
I have helped businesses:
Improve operations
- Helped a food manufacturer develop internal performance benchmarks, assess operations and management, and identify, implement and track performance improvements.
- Led the implementation of Lean Manufacturing and Six Sigma programs at a major manufacturing and distribution company.
- Developed internal performance benchmarks, assessed all operations, and identified opportunities for performance improvement for a major electric utility. Helped coordinate implementation of plans and measure impact.
- Evaluated financial and operational performance of all local branch operations for one division of a major pulp and paper company, and created operational improvement plans for each branch.
Implement strategic plans and market plans
- Helped a diversified electronics company to create a strategic plan, based on analyzing market segments, assessing trends and competition, reviewing growth prospects and assessing financial performance.
- Helped a major computer company to develop a market strategy for systems software based on market research, segmentation analysis, and competitive assessments.
- Reviewed industry strategies and trends to develop a strategic plan for the cable division of a media company.
- Analyzed market segments, assessed trends and competition, and identified potential acquisition candidates as part of an entry strategy for new markets for a major media company.
- Helped a diversified media company conducted a comprehensive strategic assessment of the outlook and economics of major media lines of business , leading to a complete re-evaluation of the strategic priorities of the company.
- Evaluated strategic outlook, regulatory environment, and operational benchmarks to develop a multi-year strategic plan for a major multi-state electric utility.
- Helped a major communications company develop a comprehensive strategic plan for all of its operating divisions.
- Helped a construction materials company analyze market trends, develop demand and pricing forecasts, assess investments and develop implementation plans for a product line expansion and related plant investments.
- Helped a pulp and paper company develop economic forecasts, pricing models and investment analyses to assess plant investments and develop a strategy for future investments.
- Conducted extensive market research, segmentation and analysis of consumer purchasing patterns to develop a new marketing and customer service strategy for a major national pharmacy chain.
Analyze, execute and integrate acquisitions
- Identified and evaluated growth options for a pulp and paper company, including potential acquisitions.
- Planned post-merger activities and led joint client/consultant teams to integrate two major pulp and paper companies after a merger.
- Planned post-merger activities and led joint client/consultant teams to integrate two utility companies
